The Park MGM Hotel is an eco-friendly oasis nestled in the heart of Las Vegas. This luxurious retreat offers a harmonious blend of modern elegance and vibrant energy, making it the perfect destination. With its prime location on the iconic Las Vegas Strip, this remarkable hotel puts you within reach of renowned entertainment venues, shopping destinations, and vibrant nightlife. Did we mention it's the only smoke-free casino on the strip?
Rooms must be reserved by 7/5/2023.
Where
Park MGM Hotel
3770 S Las Vegas Blvd,
Las Vegas, NV 89109
When
Monday to Wednesday
July 24 - 26, 2023
At the One Brain Balance Convention, we celebrate the notion that unity is strength. It's through our shared efforts, our connections, and our collaborations that we unlock the full potential of our businesses. Prepare to be inspired, to learn, and to grow as we embark on this journey together.
Dallas Marriott Downtown
![Downtown Marriott](https://www.brainbalancecenters.com/hubfs/Downtown%20Marriott.jpg)
Event Highlights
![checkmark](https://www.brainbalancecenters.com/hubfs/checkmark.png)
Choose Your Adventure
Choose your path in learning with a multiple-track system that will connect center roles and the life cycle of the Brain Balance customer.
![checkmark](https://www.brainbalancecenters.com/hubfs/checkmark.png)
Celebrate Dallas Style
In the spirit of our host city, the theme for our awards celebration and after-party will be "Denim & Diamonds". See below for details.
![checkmark](https://www.brainbalancecenters.com/hubfs/checkmark.png)
Experience Hands-On Training
Training sessions will include hands-on application, best-practice panels and solution-based information designed to help you grow your business, increase job role confidence and serve our customers with excellence.
![checkmark](https://www.brainbalancecenters.com/hubfs/checkmark.png)
Connect with the Community
A once-a-year opportunity to meet new team members and reconnect with old friends. Join us to network with our nationwide team, collaborate and share insights for a successful year ahead.
Let's Write our Next Chapter Together
Like the human brain, our business is complex and relies on strong connections. Just as neurons in the brain connect to form complex networks that facilitate thought, learning, and decision-making, individuals within a company connect and collaborate, creating an organizational network that drives innovation, strategy, and growth.
“One Brain Balance” represents our collective journey towards achieving a seamless integration of parts into a whole, emphasizing that it is through connection and collaboration that we’ll reach our fullest potential as a world-class franchise. Let's write the next chapter together.
The Official Convention Theme Song
We chose this song because it encourages breaking away from the past and embracing new experiences, which fosters innovation and creativity. A reminder that anything is possible!
agenda
Be sure to get an agenda at registration in the event there are changes.
In addition to our general sessions, we'll be providing workshop tracks you can choose from to ensure you can get the most out of your convention experience.
There are a total of 4 Workshop tracks. The workshops will be run on both day 2 and day 3. The goal of the workshops is to go deep on a topic. They will be highly interactive and engaging. Each workshop is delivered throughout the day in 3 parts. Each attendee will choose 1 workshop track each day. That means they'll be able to attend a total of 2 (of 4) workshops throughout the convention.
Franchisees will be responsible for registering their center attendees for their workshops.
Browse the Workshop Tracks:
Maximizing Center Profitability: Strategies for Success
Choose this workshop if you are a franchisee or are responsible for the financial success of your center.
This transformative session is designed to boost your center's profitability. Our comprehensive workshop, "Maximizing Center Profitability: Strategies for Success," will:
-
Equip you with the essential tools and knowledge needed to enhance your financial performance.
-
Dive into detailed P&L training, explore staffing best practices, and learn how to optimize your marketing spend through efficiency metrics and reports.
-
Gain insights into managing expenses relative to revenue, setting accurate budgets, and precise forecasting.
-
Enhance your program scheduling efficiency and uncover the significance of key performance indicators (KPIs) in tracking your success.
-
Discuss strategic program pricing to maximize revenue.
Don't miss this opportunity to transform your center into a thriving and financially successful center!
Ensuring Excellence: Mastering Program Standardization and Maximizing Outcomes
Choose this session if you are a program director, coach or anyone involved with program delivery and/or overseeing program and assessments.
This workshop is meticulously designed to reinforce and expand upon the standards that underpin the success of our programs. Build comfort and confidence in achieving excellence in program delivery and support.
-
Engage in a hands-on review of program with an emphasis on Program Standardization Enhancements and nutrition.
-
Discover updated program support activities to enhance program outcomes through expanded “stuck point” activities.
-
Explore the proprietary Brain Balance Comprehension tool designed to provide a multi-sensory, integrative reading and comprehension experience.
This session promises to equip you with the tools and knowledge needed to consistently deliver high-quality, standardized services that meet and exceed expectations.
Crafting the Ultimate Customer Journey: From Lead to Loyalty
Choose this session if you are responsible for the sales, marketing or customer experience within your center
This session is dedicated to enhancing every touchpoint in your customer's journey—from initial contact through post-program engagement.
-
Learn the art of best practice customer service, and delve into effective strategies for ensuring high engagement and satisfaction.
-
Discuss the critical aspects of communication style and points, optimizing the greeting and waiting area experience, and maintaining impeccable cleanliness standards. Gain insights on effective lead and parent follow-up techniques, and refine your program's key talking points and messaging to resonate deeply with parents and students alike.
-
Explore innovative methods for boosting parent and student satisfaction, and consider the impact of a redesigned ROA.
Join us to transform your customer interactions into lasting relationships built on trust and success!
Mindset Behavior Training for Effective Communication
Choose this session if you are a program director, coach or anyone involved with any aspect the consumer journey--Mindset Behavior Training benefits us all!
This workshop is meticulously designed to reinforce and expand upon the standards that underpin the success of our programs. Build comfort and confidence in achieving excellence in program delivery and support.
-
New to Mindset? You will leave this workshop with foundational knowledge, and hands-on practice in learning how to implement the effective strategies for de-escalation to avoid a crisis. New participants will require only a half hour of TalentLMS coursework after convention to complete their Mindset Certification!
-
Already Certified? Participants that certified last year will leave this workshop Re-Certified and with additional hands-on practice! (Re-certification of Mindset is required after the first year to build upon your existing knowledge and consistency in applying these strategies).
-
Brain Balance Application: Taking a deeper dive into applying the principles of Mindset in the day to day challenges and scenarios faced at Brain Balance will help to enhance the effectiveness of your de-escalation communication and interactions.
This session promises to equip you with the knowledge and tools to effectively implement the Mindset training into the culture of your center to enhance proactive and productive communication.
![Denim and Diamonds](https://www.brainbalancecenters.com/hubfs/Denim%20and%20Diamonds.jpg)
You're Invited
Get Dolled-Up Dallas Style!
You know what they say: everything's bigger in Texas, so let's close out convention with a party that will make our host city proud. Bedazzle those blue jeans, bling out your boots and big up that hair! Get ready to strut your stuff, line-dance the night away and if you're feeling lucky, try your hand at a little Texas Holdem.
Can't wait, y'all!
Thanks to our Sponsors
Gold Sponsors
![ignite](https://www.brainbalancecenters.com/hubfs/ignite.webp)
![Copy of H5M logo, png, 2021](https://www.brainbalancecenters.com/hubfs/Copy%20of%20H5M%20logo%2c%20png%2c%202021.png)
![Copy of FMS logo](https://www.brainbalancecenters.com/hubfs/Copy%20of%20FMS%20logo.bmp)
Convention FAQs
What is the dress code?
The attire for convention is business casual during sessions. For the awards banquet and afterparty, we encourage everyone to dress in party chic attire in the theme of Denim & Diamonds.
Need some inspo? Here you go,
I'm a Bonvoy member-can I book through the app?
Marriott Bonvoy Members: To guarantee the discounted rate under the block, attendees MUST book through the link provided, not their Marriott account. We can add their Bonvoy number after the reservation has been created
What are the parking options for the hotel?
Currently, our daily valet rate is $22 , and the overnight rate is $42. There is a self-parking garage connected to the hotel and though they do not own or operate it, attendees are welcome to self-park there for $18 daily & overnight with no in-and-out privileges.
When will we have downtime for planning team activities and networking?
While the agenda is still in development, the following times are windows you can use for planning:
- Tuesday 7/30 (for early arrivers)
- Wednesday, 7/31 after 7PM
- Thursday, 8/1 after 5PM
Wait...I have more questions!
If you have questions, comments or ideas, you can reach out the convention committee at convention@brainbalancecenters.com