Program Terms and Policies
A Joint Commitment
The staff at Brain Balance™ will do everything to ensure optimal program outcomes for all participants. A great outcome to the program is dependent on your commitment to our policies and protocols. The Brain Balance Program® is successful when all participants including parents, guardians, and caretakers where applicable are involved in supporting the adherence to the program recommendations, including, timeliness and consistency with session attendance, performing home exercises daily, and implementing the nutrition and lifestyle recommendations.
Program Hours
The hours we recommend are based on our assessment and are only an estimate of what may be required. Program duration, performance, and improvement depend on many factors, including consistent participation and implementation of all aspects of the program.
Attendance
Sessions begin and end promptly at scheduled appointment times. For In Center sessions, participants are asked to arrive 5 minutes early o allow enough time to be signed in and ready to begin your session. A couple of points to note: time cannot be made up in the sensory-motor room, as the next participant's session will begin promptly.
Missed Sessions
Specific frequency of stimulation is required to promote change through our program. Missed sessions hinder progress, however, we realize that at times this is unavoidable. Missed Sessions may be rescheduled at the discretion of the Center Director, based on specific circumstances and availability.
Picking Up and Dropping Off
We ask that you be punctual in regard to the schedule. If you will be late, please feel free to call us. For children, please pick up and drop off please escort your student into and out of the center. We cannot be responsible for students outside of our Center.
Home Exercises
We advise you to complete all home exercises, activities and recommendations as consistently as possible, according to the guidelines given to you as it has been designed for optimal program outcomes. Please let the Center Director know immediately if you have any questions or have difficulty with these recommendations.
Consistency and Follow Through
I/We understand that following Brain Balance’s recommendations regarding participation in our program in Center, home exercises, and home environment are critical in achieving an optimal Brain Balance Program® outcome for myself, my/our child. I understand that if I/We do not adhere to the protocols established by Brain Balance Achievement Center staff, I/We must expect lower levels of improvement for myself/my child through the program.
Student Termination Policy
Participants are expected to comply with the policies and procedures outlined in the General Enrollment Form, and Program Guide. Participants who violate these policies are subject to termination from the Program. In addition, any action which is directed against any other partcipaint, that endangers the mental or physical health or safety of that student; or which induces or coerces a student to endanger another shall be grounds for immediate termination from the Program. If a student deliberately: (1) causes damage to the Center’s property or another student’s property; or (2) vandalizes property located in a Brain Balance Center; or (3) steals or attempts to steal property that does not belong to them, they will be subject to termination from the Program. Cell phones, mp4 players, and pets are not permitted.
Nutrition
During you/your student's Brain Balance program, you will receive two Nutrition Coaching sessions. All sessions will be scheduled through our program portal. Should you need to reschedule a session, for any reason, we request that you cancel at least 24 hours prior.
Holistic Program
I understand and acknowledge that nothing in the Brain Balance Program® is considered medical treatment of any kind. Brain Balance Achievement Centers do not practice medicine and do not provide diagnoses. None of the activities require a licensed health professional and no part of our program implies medical or healthcare treatment of any kind. The assessments and activities are not reimbursable under any health insurance plans. There will be no reports given or bills generated that are meant to be submitted for insurance reimbursement. The program consists of activities that are strictly physical and mental exercises as well as the Balance 360 System designed to improve a child’s overall health and balance in both body and mind.
Inclement Weather/Emergency Closings
Please call us to determine if the Center will be closed.
Our Attire
Distractions should be at a minimum during you/your student's sessions to ensure maximum benefit. For that reason, we ask that participants arrive in comfortable attire, which will provide full coverage, not limit mobility, and minimize distractions during their session.
Specific guidelines include:
- Must wear socks
- No skirts or dresses
- Hair must be worn out of the face or secured by a holder, which will stay in place through physical exercise
- Shirts should be tucked into the pants to avoid abdominal or waist exposure
- No dangling or distracting jewelry
The above items are a handy reference guide to commonly asked questions. These do not constitute all of our program details and policies. Please refer to your General Enrollment Form for further details and financial policies guiding our program.